
The Operational Bottleneck Hiding in Plain Sight
“We’re at capacity. We can’t take any more work.” That’s what the operations manager told me during my first visit to a regional manufacturing facility.
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“We’re at capacity. We can’t take any more work.” That’s what the operations manager told me during my first visit to a regional manufacturing facility.

I was sitting in the boardroom of a $10 million manufacturing business last month. The owner had called me in because growth had stalled. Revenue

Over the past 18 months, I’ve conducted deep financial reviews for 10+ established businesses, manufacturing, construction, retail—all doing $3M to $15M in revenue. I looked
“The market’s tough right now.” That’s what the manufacturing business owner told me when I asked why revenue had been flat at $8.2 million for

A retail client emailed me his P&L last week and asked: “So what should I do?” I stared at it. Revenue down 8%. Expenses up

The Pattern I See Repeatedly In my years working with established businesses—manufacturers, construction companies, retailers doing $3M to $15M in revenue—I see the same pattern