What Is Your Business Model?

Does Your Business Model Suit Your Business Today? I've been reading and implementing ideas from a book called Business Model Generation recently. It's amazing that even though many of us have been in business for so long we don't take the time to sit back and reflect on what we are doing in our … [Read more...]

Plan 2015 Mission|Values|Objectives

SO I'VE SET MY VISION, WHAT'S NEXT? Last post I spoke about the "where" elements of the planning process and fleshed out how we go about defining theĀ destinationĀ for the business. This destination is known as the business vision. Today we'll look at Mission, Values and … [Read more...]

Does Poor Customer Service Drive You Crazy?

How well does your business perform? I have recently returned from several weeks travelling around Spain. Such a beautiful country with so many sights and wonderful places to visit. The thing that struck though, was the poor service levels that we received. I maybe being a bit precious here, but … [Read more...]

Business Owners Are Delusional

Coumans - Driving Business Forward

You may consider this a bit harsh but in many cases it is so true. Business owners can't see the obvious things right in front of them! The reality is that they choose to maintain unrealistic beliefs even in the face of overwhelming evidence to the contrary. The position of the company will not … [Read more...]

Smart Ways To Control Costs

Coumans - Driving Business Forward

Do you know your most profitable profit lines? Do you know how far your sales volume can drop before the figures turn red? Do you know your break even point? To have a strong successful business, you need to have a clear understanding of the financial impact that your most basic business … [Read more...]